Job Description

Patient Advocate (Hospice Liaison) – Ovation Hospice | Colorado Springs, CO Ovation Hospice is seeking an outstanding Patient Advocate to join our growing team in Phoenix. If you are a compassionate, driven professional who thrives in building relationships and making a difference in the lives of patients and families, we want to meet you. As part of the Ovation family, you’ll work alongside a team of dedicated, caring professionals who are committed to supporting patients on their end-of-life journey with dignity and respect. What We Offer

• Competitive Base Salary: $75,000
• Competitive Bonus Plan
• Comprehensive Benefits: Medical, dental, vision, PTO, 401(k) retirement plan
• Opportunities for growth and advancement in a rapidly expanding organization
• Company-sponsored training, tuition reimbursement, and professional development opportunities

Position Overview As a Patient Advocate, you will be the face of Ovation Hospice in the community—building strong relationships with physicians, hospitals, senior living communities, and families. Your role is essential in helping patients and their loved ones understand their options and access the care they deserve. Key Responsibilities

• Identify and analyze target markets within the service area to grow referrals
• Build and maintain relationships with physicians, hospitals, assisted living and skilled nursing facilities
• Present Ovation Hospice services and credentials to potential referral sources
• Develop and execute a strategic sales and marketing plan, including goals and timelines
• Assist office staff with obtaining physician signatures, delivering IDG updates, and other outreach needs
• Maintain accurate records and ensure compliance with all regulatory standards
• Partner with the interdisciplinary hospice team to deliver holistic, patient-centered care

Qualifications

• Bachelor’s degree in healthcare, social work, counseling, or related field
• Minimum 2 years of experience in patient advocacy, hospice, palliative care, or healthcare sales
• Strong knowledge of hospice and end-of-life care, patient rights, and advance directives
• Excellent verbal and written communication and relationship-building skills
• Compassionate and empathetic approach to patient and family needs
• Problem-solving skills with the ability to mediate and resolve concerns effectively
• Proficiency with electronic medical records (EMR) and related technologies

About Ovation Hospice Founded in 2023, Ovation Hospice is a regional hospice provider serving communities throughout the Western United States. With consistent growth and expansion, we remain committed to hiring exceptional individuals who share our vision of providing unparalleled end-of-life care. Join us and be part of a team that makes a difference—every single day. Apply Today If you’re ready to grow your career and help patients and families navigate their hospice journey with compassion and care, we’d love to hear from you.

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