Job Title: Application Management Services (AMS) Lead
Work Location & Reporting Address: Costa Mesa, CA 92626 (Onsite)
Contract duration: 6 months
Job Details:
Must Have Skills: Candidates with experience in Monitoring & Observability Tools, Connected Vehicles, Telematics, or related automotive ecosystems will have a strong advantage
Detailed Job Description:
About the Role:
Key Responsibilities:
Lead end-to-end Application Monitoring & Observability
Own incident lifecycle: detection triage communication resolution
Manage high-severity outages and drive RCA creation & preventive actions
Develop and maintain dashboards, alerts, and metrics for proactive monitoring
Coordinate with cross-functional engineering & product teams for system stability
Ensure SLA compliance and continuous improvement in AMS processes
Support on-call operations using escalation and notification systems
Required Skills:
1. Monitoring & Observability Tools
Dynatrace
ELK / Kibana
Grafana
OpenSearch
2. ITSM & Collaboration Tools
JIRA
Confluence
Status Page
3. Incident & On-Call Handling
xMatters
Preferred Experience:
Strong background in Monitoring, Issue Triage & Outage Handling
Hands-on experience building dashboards, alerting rules, metrics pipelines
Experience operating in Connected Cars / Telematics domain (added advantage)
Proven expertise in creating RCAs and conducting post-incident reviews
What We're Looking For:
5 10 years of total experience in AMS, Production Support, or Application Operations
Ability to lead incident war rooms and communicate with stakeholders
Strong analytical, problem-solving, and decision-making mindset
Comfortable working in a dynamic, high-availability environment
...Full Stack with AI Consultant with a contract project in Malvern, PA below is the detailed requirement. Job positing Title :Salesforce Developer Location: Hanover, NJ Type: Contract Required Skills : Apex, Lightning Web Components (LWC), Aura, and...
...We are seeking an enthusiastic customer focused Class B driver operate a truck across the Taylor MI area. You will be collecting sharps and medical waste containers from our healthcare customer locations and delivering a high level of customer service daily. This role...
...Two open positions for a Special Education Teacher to finish out the school year. *You'll work with preschool aged children *Area included Aston and Folcroft areas, west of Philly *Schedule is M-F 8a-3:30p *Training and orientation is available *Hourly...
...CDL-A Driver Regional & OTR Opportunities BBAM Logistics | Elgin, IL (Chicago Market) About BBAM Logistics BBAM Logistics is a safety-driven, operations-focused carrier based in the Chicago area, specializing in full truckload and HazMat transportation across...
...Healthcare Analytics Consultant About the Role Were looking for a Healthcare Analytics Consultant to join our Strategic Resource Group and help turn complex healthcare data into clear, actionable insights. In this role, youll work with large-scale claims, provider...